What type of communication devices do PSOs typically use?

Protective Security Officers (PSOs) typically use two-way radios for communication due to their effectiveness in security operations. Two-way radios provide a reliable means of instantaneous communication over a wide range, allowing PSOs to coordinate their activities and relay vital information quickly and clearly in real time. This is essential in dynamic environments where immediate decisions and responses are often required.

The advantages of two-way radios include their durability, battery life, and ease of use in situations where quick, reliable communication is crucial, such as during emergencies or when responding to incidents. They also operate independently of cellular networks, which may not always be reliable in critical situations.

While smartphones, public address systems, and email communication tools have their uses, they are not as universally practical for the immediate needs of PSOs in the field. Smartphones may face limitations in connectivity or battery life, public address systems are more suited for announcements than for direct communication between officers, and email communication tools lack the immediacy required in urgent security situations. Therefore, two-way radios remain the preferred choice for PSOs.