What is the appropriate action when encountering an active shooter?

Following active shooter protocols and assisting in evacuating personnel, if safe, is the most appropriate action when encountering an active shooter. This approach is grounded in the understanding that during an active shooter situation, the primary concern is the safety and survival of individuals present. The established protocols typically emphasize situational awareness and making decisions based on the immediate environment.

Assisting in evacuation can minimize the risk of additional casualties and help to get people to safety while law enforcement is responding. It's critical to evaluate whether it is safe to take such actions, as one must prioritize personal safety and the safety of others. This choice balances the need to act decisively with the necessity of ensuring a safe environment for all involved.

In contrast, hiding and waiting for law enforcement, while a recognized strategy, does not take proactive steps to ensure the safety of others unless there is no option to escape. Confronting the shooter can escalate the situation and increase risk to oneself and others, thus it is generally advised against in most scenarios. Simply calling the police and remaining on the phone can delay immediate action and does not contribute directly to the protection of those in danger at that moment.