What actions should PSOs take when a fire alarm activates?

When a fire alarm activates, the most appropriate action for Protective Security Officers (PSOs) is to follow evacuation procedures and assist in directing occupants to safety. This response is critical because the primary focus during a fire alarm is to ensure the safety and welfare of all individuals present in the building. Proper evacuation helps to manage the situation effectively, minimizing confusion and ensuring that occupants are moved to safe areas away from potential danger.

In an emergency, time is of the essence, and it's important to act swiftly and decisively. Doing so protects lives and helps prevent panic among those evacuating. PSOs are trained to guide and assist, ensuring that everyone knows their exits and how to reach safety efficiently.

Other options may seem plausible, but they can jeopardize safety. For instance, silencing the alarm and investigating the source of the fire delays evacuation and may expose people to harm. Requirement to ensure all areas are clear before evacuating could waste valuable time, as immediate action should take precedence during such emergencies. Ignoring the alarm is never acceptable as alarms are designed to indicate potential danger, and failing to heed them can lead to dire consequences.